I recently stayed at this hotel and I must say, it exceeded my expectations in every way. the location was perfect, situated in a very safe area. It made me feel at ease knowing that I was in a secure environment. Secondly, the service was impeccable. Room service was prompt and efficient, and the staff was always friendly and accommodating. Lastly, the amenities were top-notch. The rooms were well-appointed with all the necessary comforts like air conditioning, tea and coffee facilities, and a mini-bar. The hotel also had fantastic leisure facilities including an outdoor swimming pool and a sun terrace. I had a luxurious and comfortable stay here.

I would highly recommend this hotel to family and friends.

Customer service was extremely handy. The area contains some restaurants like Los Arcos within 5 minutes' walk. It was a bonus for us to stay within 10 minutes’ walk from Aquarium Bajio.

Modern hotel lobby and reception. Excellent service in the restaurant. Wide variety of food in the breakfast buffet. Great overall experience.

Couldn't find any faults at all.

Spent Christmas at this hotel and it was a great decision. The breakfast was amazing, with delicious options for all tastes. Plus, the free WiFi was a big plus. The location of the hotel was perfect, with plenty of shops and restaurants within walking distance. The staff were super friendly and helpful, which made our stay even better.

The pillows were a bit uncomfortable and made it difficult to get a good night's sleep. The air conditioning was also a bit noisy, which made it harder to relax.

I had a great stay at this hotel. The lobby, reception and restaurant were modern. The breakfast buffet was fantastic with plenty of different types of food and excellent service by the staff. The hotel facilities were clean and well-maintained. Additionally, the location of this hotel was in a very safe area.

Could not be improved in any way.

The hotel is conveniently located close to multiple industrial parks in a peaceful, secure area. The room was spacious with decent decor, and the bathroom was clean. The staff at the restaurant and the concierge were kind and helpful. The free breakfast made for a good start to the day.

Spent New Year's Eve at a lovely hotel in a charming Mexican city. The rooms were spacious and comfortable, and breakfast was complimentary every day. The location was great, only a short drive away from the city center and key attractions. The best aspect was the friendly and attentive staff, making sure our stay was memorable. the hotel provided a gym and free Wi-Fi, which was very convenient.

The slow service at the front desk. It was frustrating waiting for assistance, especially when we had questions about the area.